Shipping policy
Shipping Policy
Thank you for shopping with Lolo Ash! Below is an overview of our shipping process to ensure a smooth and transparent experience.
Order Processing
- All our products are made-to-order with care through our trusted production partner, Printify.
- Once your order is placed, it will be sent to production, which typically takes 2-7 business days depending on the product and demand.
Shipping Times
- After production is complete, your order will be shipped. Shipping times vary by destination:
- Domestic Shipping (U.S.): Estimated delivery in 3-7 business days.
- International Shipping: Estimated delivery in 10-30 business days, depending on your location.
Tracking Your Order
- You’ll receive a confirmation email with tracking information as soon as your order is shipped. Please allow up to 48 hours for tracking updates to reflect.
Shipping Costs
- Shipping costs are calculated at checkout based on your location and selected shipping method.
Multiple Shipments
- To ensure the fastest delivery, items in your order may ship separately. You’ll receive tracking information for each shipment.
Delays and Issues
- Please note that shipping times are estimates and may be affected by factors beyond our control, such as customs processing, carrier delays, or high seasonal demand. If you experience any delays, feel free to contact us for assistance.
Contact Us
If you have any questions about your order, please reach out to our support team at [shoploloash@gmail.com]. We're here to help!